Organizational Resilience Competency Model

Competencies to Lead

The ICOR Organizational Resilience Competency Model identifies what it takes to be a Leader in Organizational Resilience across the performance continuum; around the globe; and across all career levels, job roles and job functions.

It identifies 25 core competencies to be a leader in Organizational Resilience.

The Organizational Resilience Competency Model

• Defines the competencies and knowledge necessary for those designated to intentionally increase the resilience of organizations.
• Supports OR practitioners in their career and professional development.
• Helps organizations build approaches to identify and cultivate high- quality OR leaders, individual contributors, and teams.

The ICOR Competency Model is comprised of 5 Clusters. Each Cluster is comprised of 5 Competency Areas. 

To become certified by ICOR in Organizational Resilience, applicants must demonstrate competence in a minimum of 15 competency areas.

Organizational Behavior

Ensures that the behavior of the organization – how its people interact with each other and with others- enables it to operate more effectively. 

• COR.1: Organizational Resilience Policy and Strategies 
• COR.2: Attributes of More Resilient Organizations 
• COR.3: Behaviors of More Resilient Organizations
• COR.4: The Impact of Culture on an Organization’s Resilience • COR.5: Leading During Times of Change and Uncertainty

Organizational Infrastructure

Ensures that the organization has an agile and flexible infrastructure upon which the basis of its services are delivered and which allows it to manage with continuous change. 

• COR.6. Operating as an Agile Organization 
• COR.7: The Resilient Organizational Structure & Managing Change 
• COR.8: Building a Resilient Workforce 
• COR.9: The Agile Workplace
• COR.10: Resilient Facilities

Preparedness & Managing Risk

Ensures that the organization is prepared to manage the unexpected and intentionally manage risk. 

• COR.11: Risk Management Principles and Practices 
• COR.12: Unified Incident Response 
• COR.13: Crisis Management & Communications 
• COR.14: Business Continuity Management
• COR.15: Supply Chain Resilience

Technology Infrastructure

Ensures that the critical environments used to house computer systems and to protect data and the associated technology systems are protected and able to operate under all conditions. 

• COR.16: Critical Environments 
• COR.17: Information & Communication Technology Continuity and Recovery 
• COR 18: Storage & Availability Systems 
• COR.19: Information & Cyber Security Systems 
• COR 20: Information & Cyber Security Compliance