Theme: Resilience by Design

No crisis response is complete without timely, truthful, consistent, and coordinated communication with internal and external stakeholders. A botched communication response not only leads to increased traditional and social media coverage and stakeholder scrutiny, but it may cause lasting damage to brand equity, reputation, and the bottom line. Preparation is key to successful crisis communication and involves the development and implementation of a customized Crisis Communication Plan (CCP), 24/7/365 Internet and Media Monitoring, and recurring Crisis Communication Training.
Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why Crisis Communication Training should be scenario-based and tailored to fit the needs of the company and the training participants. On-camera media interview, news conference, and social media practices are critical training components that enhance spokesperson skills, foster Crisis Response Team (CRT) member learning, and increase crisis readiness. A growing number of companies across industries acknowledge the value that recurring Crisis Communication Training provides and make it available to managers from various business functions and locations.
Oliver S. Schmidt is the President and CEO of C4CS¨, an international management consultancy headquartered in Pittsburgh, Pennsylvania, USA. He has more than 25 years of consulting, training, and executive coaching experience in the areas of strategic communication, crisis management, organizational leadership.
A multi-lingual executive who has lived and worked in North America, Europe, and Asia, Oliver routinely advises senior leaders including the CEOs and members of the board of directors of publicly listed and privately held corporations regarding high stakes business issues. His consulting work focuses on providing guidance to domestic and international client partners in the areas of issues and stakeholder management, repu

The time is now – what are you waiting for? Research is showing that organizations that had launched agile transformations pre-COVID-19 performed better and moved faster during the pandemic that those that had not. Agile organizations have had an edge because they already had processes and structures in place that allowed them to adapt, adjust faster, and do so with less employee turmoil. Attend this webinar and learn how to implement agile best practices into everyday operations.

Skills can and do expire. In addition to skills, organizations need people who can continually learn and adapt quickly. They need people who are open to new experiences and flexible in their thinking. This has never been more relevant than during the global pandemic. Attend this webinar and learn how forward-thinking organizations have accelerated their capability-building efforts to ensure its people learn continuously and how HR is central to helping people across an organization adapt to new roles and responsibilities.

2021 will differentiate the resilient from the not-so-resilient organizations. Organizations that focus on building sustainable capabilities as a strategy instead of plans for returning to normal, will emerge stronger from the pandemic than those that don’t. Attend this webinar and learn how you can contribute to building your organization’s sustainable capabilities as part of building a more resilient organization.

The COVID-19 pandemic has completely changed the way employees work. With that comes key changes in the way IT security is handled. With a decentralized workforce, there is an increased risk of security breaches when information travels among colleagues. In this webinar, Intertek experts Charlie Clark and Jim Nelson break down the risks in a remote workforce and the steps companies need to take in order to ensure a safe, secure network.
Objectives

• Learning the effects of the pandemic on IT security
• Understanding how to mitigate risk with a remote workforce
• Highlight key blind spots in IT security companies might face when maintaining a remote workforce

Understanding where your people work most effectively impacts the physical places needed to do the work of the organization. This understanding has changed based upon the changes implemented in 2020. Organizations world-wide need to consider how permanent these changes are and how they may impact the organization long-term. In this webinar we will review different workplace models and their pros and cons.

The stakes are high in todayÕs Information Age. It has never been more important to stay informed about what is on the internet and countless media channels present around the globe. More and more often, organizations only have moments to learn about and respond to internet and media content that could seriously impact reputation, stakeholder trust, and the bottom line. As a result, technology-driven, 24/7/365 internet and media monitoring plays a critical role in optimizing crisis readiness and response. Utilizing customized monitoring search terms, regular reporting, and red alerts significantly contributes to effective crisis prevention, crisis preparedness planning, and overcoming business challenges.
Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why internet and media monitoring markedly enhances organizational resilience and how a growing number of companies across industries are implementing comprehensive internet and media monitoring solutions in 2021.

Remote working has become the norm during 2020 – to what extent will it continue? As organizations reimagine the postpandemic organization, the impact of how the workforce returns to work and determining when remote work “works” and when it doesn’t, is top of mind. In this webinar we will discuss the positive and negative aspects of remote working and factors to consider when building a more resilient and flexible workforce.

As a result of the global pandemic, organizations have removed boundaries and have broken down silos in ways no one thought was possible. Decisions and processes have been streamlined, frontline leaders have been empowered, and hierarchies and bureaucracies dismantled. Attend this webinar to learn why we can’t “return to normal”, but need to create a new normal that results in rethinking ways of working, reimagining structure, and reshaping talent.

The COVID-19 pandemic and the resulting economic recession have affected most large organizations around the world. Leaders continue to scramble to address rapidly developing changes in the public-health environment, public policy, and customer behavior. And then there is the economic uncertainty. Due to the severity of this crisis, many organizations are in a struggle for their very existence. In this webinar we will explore the relationship between the duration and magnitude of a crisis and how understanding this relationship will help leaders to overcome these challenges and respond continuously to dynamic change.

“When will this be over?” Organizations most often plan for recovering from a natural disaster or a fire, or other more “normal” crises. But how do we recover from a global pandemic? How do we overcome pandemic fatigue? How do we reenergize an exhausted organization? In this webinar we will discuss strategies for leaders to avoid burnout and prevent pandemic fatigue.

Due to this natural coexistence in the digital world, it is necessary to develop skills related to protection and cybersecurity and cyber recovery. This includes measures and controls that include the business/IT interruption scenario into the DRP capabilities and technologies required, such as hyper convergence, forensics, back in time data recovery, sync of different time frames data, vault, airgap, etc.

1. What is cybersecurity and its elements or domains?
2. Introduction to the cybersecurity management model.
3. Good practices in the development of web applications
4. How do I recover from a cyber-attack?