ICOR’s Education program is for those who are responsible for an organization’s resilience – whether at the leadership level or for managing risk & resilience through specific systems or functional areas. Choose the program that best supports your learning and professional development goals.

Course Offerings

Choose from our many offerings as you determine your professional development path. Courses are aligned to international standards and best practices.

Courses by System or Functional Area

business Continuity
Crisis Communication
Critical Environments
Financial Health & Viability
Human Resources Management
ICT Continuity
Incidence Response
Information Security
Legal, Audit, & Compliance
Organizational Behavior
Risk Management
Supply Chain Management

Certified Organizational Resilience Manager, Professional, or Executive

Learn what it takes to be a leader in organization resilience. Program aligned to the guidance of ISO 22316 and 22336.

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Business Continuity

Learn how to implement, assess, and audit a BCMS to the requirements of ISO 22301. Earn your certification as an ISO 22301 Lead Auditor, Assessor, or Lead Implementer.

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Crisis Management & Communications

Learn how to manage a crisis and communicate effectively. Program aligned to the guidance of ISO 22361. Earn your certification as a Crisis Management & Communication Professional or Crisis Communication Planner.

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Crisis Management & Communications

Learn how to operate, manage, and audit data centers and other critical environments. Programs aligned to standards and regulations such as TIA 942. Earn your certification as a Critical Environments Facility Associate, Technician, Manager, Engineer, Auditor, or Data Center Energy Practitioner.

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ICT Continuity

Learn how to preserve, protect, and recover data, while aligning ICT resources with business objectives, managing risk, and optimizing efficiency. Earn your certification as a Critical Environments Technology Professional.

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Risk Management

Learn how to manage risk throughout the organization utilizing risk management methods, documenting risk appetite, and more.  Program aligned to the guidance of ISO 31000.

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Organizational Resilience Certification

Intended for those responsible for increasing resilience and for managing risk throughout the organization

Gain recognition as a leader in resilience

System & Functional Area Certification Programs

Demonstration of Deep Knowledge in Individual Systems/Functional Areas

ICOR’s Multi-level Credentialing Program identifies what it takes to be a successful OR professional—across the performance continuum; around the globe; and across all career levels, job roles, and job functions. The ICOR Credentialing Program: 

  • Defines the competencies and knowledge necessary for effective practice as an OR professional.  
  • Supports OR practitioners in their career and professional development.  
  • Helps organizations build approaches to identify and cultivate high quality OR leaders, individual contributors, and teams.  

The ICOR Credentialing Program provides organizations with the information they need to hire competent personnel who understand how to build more resilient organizations using a multi-disciplinary approach.

ICOR offers two paths for certification.   

  1. Seek certification in Organizational Resilience as an Organizational Resilience Manager, Professional, or Executive by completing the education program and passing the exams.
  2. Seek certification as a leader in an individual system / functional area – Business Continuity, Crisis Management & Communications, Critical Environments, or ICT Continuity.

Certification Renewal

Certifications are valid for 3 years and must be renewed before the expiration date to stay in good standing. Renewal fees are due at the time of the renewal – once every 3 years. Certification renewal requirements can be viewed below under each certification.

For certification renewal, the applicant must demonstrate completion of a minimum number of points for each of the 8 Certification Competency Areas listed below as well as meet the minimum number of Continuing Education Credits (CEUs) over the 3 year period and prior to the expiration date of the certification. Proof of completion of the activity will need to be provided.
A minimum of 30 points required for each of the 8 Competency Areas for a total minimum of 240 points.

In addition, a minimum of 5 hours of Continuing Education Credit (CEU) for each of the 8 Competency Areas for a total of 40 hours over 3 years. One hour = One point. Total points required for certification renewal is equal to or greater than 280 points.

Alternatively, certification can be fulfilled for each certification renewal by taking and passing the certification exam for the relevant certification.

All Programs

CMC 5000

Crisis Management & Communication Professional

Understanding the elements of crisis management and communications is crucial to appropriate incident response.

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CMC 2050

Crisis Communication Planner

Understanding the elements of communicating during a crisis or incident is an essential planning component for every organization.

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CE 8000

Data Center Energy Practitioner

Raise the standards of those involved in energy assessments of data centers to accelerate energy savings in data centers.

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CE 7000

Critical Environments Auditor

The focus of the Critical Environments Auditor son developing a standards-based CE, learning how to conduct environmental audits, and manage risk

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CE 6000

Critical Environments Engineer

Audience: Those responsible for the operation and maintenance of all electrical, mechanical, and HVAC equipment including …

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CE 5000

Critical Environments Manager

The focus of CE 5000 is on how to manage the critical environment as well as budgeting.

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CE 3000

Critical Environments Technician

The focus of CE 3000 is on how to operate and maintain the critical environment.

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CE 1000

Essential Knowledge for Critical Environments

Includes practical activities that focus on problem solving to bridge theory with learning that can be applied immediately on the job.

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BCM 6000

Continuity of Operations – Public Sector

Melds theory and practice to provide the student’s own organization with the outlines of a Continuity of Operations Plan

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BCM 5050

Business Continuity for Auditors

Overview of Business Continuity best practices according to ISO 22301 with a focus on the specific requirements in Clause 8.

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BCM 5000

ISO 22301 Lead Auditor

Audience: Existing Lead Auditors, BC professionals, IS professionals, & Internal Auditors. The course audience also includes …

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BCM 4000

ISO 22301 Assessor

Using a case study approach and the ISO 22301 2019 Maturity Model Assessment tool, participants learn how to conduct a self-assessment of an organization’s Business Continuity Management System.

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Organizational Resilience Series

Certified Organizational Resilience

As Manager, Professional, or Executive. Learn what it takes to be a leader in organization resilience. Program aligned to the guidance of ISO 22316 and 22336. 

Business Continuity

Learn how to implement, assess, and audit a BCMS to the requirements of ISO 22301. Earn your certification as an ISO 22301 Lead Auditor, Assessor, or Lead Implementer.

Crisis Management & Communications

Learn how to manage a crisis and communicate effectively. Program aligned to the guidance of ISO 22361. Earn your certification as a Crisis Management & Communication Professional or Crisis Communication Planner.

Critical Environments

Learn how to operate, manage, and audit data centers and other critical environments.  Programs aligned to standards and regulations such as TIA 942. Earn your certification as a Critical Environments Facility Associate, Technician, Manager, Engineer, Auditor, or Data Center Energy Practitioner.

ICT Continuity

Learn how to preserve, protect, and recover data, while aligning ICT resources with business objectives, managing risk, and optimizing efficiency. Earn your certification as a Critical Environments Technology Professional.

Risk Management

Learn how to manage risk throughout the organization utilizing risk management methods, documenting risk appetite, and more.  Program aligned to the guidance of ISO 31000.