The Crisis Management & Communication Discipline addresses crises that are managed primarily by top management and at a strategic level of the organization.
ICOR’s courses in this discipline teach how to manage a crisis and how to communicate effectively.
Understanding the elements of communicating during a crisis or incident is an essential planning component for every organization.
This course provides valuable information on how to protect an organization’s reputation, the role of the spokesperson(s), message development, how to write the communications plan, and includes a crisis communication plan template.
Audience: Those who work in public relations, communications, and those responsible for planning communications before, during, and after a crisis.
eLearning
$1495.00 USD
Self-Study Course Books
$295.00 USD
Challenge Exam
$395.00 USD
Understanding the elements of crisis management and communications is crucial to adapting and responding appropriately when faced with managing an incident. The Crisis Management and Communications professional course teaches useful strategies and techniques for analyzing situations and making difficult decisions with limited time, information, and resources while managing an incident and leading teams.
Audience: Ideal for management responsible for leading their organization during a crisis, public sector personnel, professional communicators, and those in public affairs or public relations.
eLearning
$1,995.00 USD
Self-Study Course Books
$395.00 USD
Challenge Exam
$395.00 USD
This course provides you with the knowledge of how to increase organizational resilience through crisis management strategies for effectively analyzing situations, making difficult decisions, and communicating to all relevant parties.
Audience: Intended for those responsible increasing for the resilience of the organization and for managing crises.
eLearning
$125.00 USD