Measuring Organizational Resilience to Drive Preparedness & Innovation
ICOR’s 2026 monthly webinar series goes beyond theory to show how organizations measure, strengthen, and activate resilience using metrics that truly matter.
Across this 10-part series, participants will explore the 5 dimensions of organizational resilience, unpack the 15 core resilience strategies, and dive deep into 75 critical resilience capabilities that drive preparedness, adaptability, and innovation. Included in the exploration is deep-dive into each of the 6 behaviors that are important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken.
Each session is designed to be practical and actionable, giving participants the opportunity to conduct a real-time snapshot assessment of their organization’s resilience—transforming insights into informed decisions, stronger readiness, and competitive advantage.
Back again year! Due to its popularity, participants have the opportunity to earn their “Measuring Resilience Badge” by attending all 10 sessions of the learning series either live or on-demand.
ICOR Webinars are offered live and are available on-demand on both our website and on the ICOR YouTube Channel.
Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate for 1 Hour / .1 CEU.
Metrics that Matter
Measuring Organizational Resilience to Drive Preparedness and Innovation
As an introduction to the 10-webinar series, we will begin by introducing the 5 dimensions of organizational resilience along with the 15 strategies that support them. We will also look closely at the 6 behaviors important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken. They can be observed in relation to the 15 strategies or outcomes and 75 capabilities and provide concrete examples of how to measure a resilience capability.
Attend this webinar to gain an understanding of what should be measured and why it matters.
Leadership & Strategy
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience is not accidental—it is built through the intentional implementation of resilience strategies. Leadership behavior directly influences how resilience is enacted, rooted in a shared vision, unity of purpose, and a deep understanding of the organization’s role within its broader ecosystem of interconnected relationships. Leaders set the tone for resilience throughout the organization.
Attend this webinar to build clarity of your understanding of the 3 Leadership and Strategy strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Leadership and Strategy.
Culture & Behavior
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience increases when an organization deliberately cultivates a healthy culture. Such cultures reinforce resilience through shared values, positive mindsets, and constructive behaviors. They promote the open sharing of knowledge and information and enable the organization to operate with agility in the face of change.
Attend this webinar to build clarity of your understanding of the 3 Culture and Behavior strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Culture and Behavior.
Best Practices
Measuring Organizational Resilience to Drive Preparedness and Innovation
From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.
In this webinar, we will focus on the assessment process of the first 2 dimensions: Leadership & Strategy, and Culture and Behavior. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.
Organizational Infrastructure
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience increases when an organization intentionally manages the physical structures that enable its operations and long-term success. This encompasses the way it protects and supports its people and how it designs, maintains, and utilizes its workplaces to ensure safety, continuity, and adaptability.
Attend this webinar to build clarity of your understanding of the 3 Organizational Infrastructure strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to the organization’s infrastructure.
Preparedness & Managing Risk
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience is enhanced through the deliberate management of risk and proactive preparation for uncertainty. Resilience is reinforced when its systems that manage risk are aligned and work collaboratively, enabling informed decision-making and coordinated response.
Attend this webinar to build clarity of your understanding of the 3 Preparedness & Managing Risk strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Preparedness & Managing Risk.
Best Practices
Measuring Organizational Resilience to Drive Preparedness and Innovation
From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.
In this webinar, we will focus on the assessment process of dimensions 3 and 4: Organizational Infrastructure, and Preparedness & Managing Risk. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.
Continual Improvement & Innovation
Measuring Organizational Resilience to Drive Preparedness and Innovation
More resilient organizations actively promote continual improvement and innovation at all levels and are committed to ongoing validation, learning, and enhancement of their organizational resilience capabilities. This includes the coordination and alignment of systems, regular evaluation of performance, and an understanding of the community(ies) where the organization delivers its objectives.
Attend this webinar to build clarity of your understanding of the 3 Continual Improvement and Innovation strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Continual Improvement and Innovation.
Best Practices
Measuring Organizational Resilience to Drive Preparedness and Innovation
From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.
In this webinar, we will focus on the assessment process of the fifth dimension: Continual Improvement & Innovation. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.
Building an Agile Improvement Process
Measuring Organizational Resilience to Drive Preparedness and Innovation
Measuring an organization’s resilience capabilities that deliver on its strategy requires an agile approach. An agile performance evaluation process strengthens organizational resilience by delivering timely, high-value insights when they are needed most. Through continuous review, interim reporting, and close collaboration with stakeholders, organizations gain the clarity required to anticipate disruption, adapt quickly, and remain prepared for change. By shifting reporting from documentation to actionable intelligence, agile evaluations help organizations sustain readiness and build confidence in their resilience capabilities.
Attend this webinar to learn more about how to transform your performance evaluation process using an agile approach. Participate in scoring your organization’s capabilities and behaviors related to using an agile performance evaluation process.
Considering the Impact of Geopolitical Risk on Your Operations
November 19, 2025
Online
Geopolitical risk is not new, but is at the forefront of global organizations today now more than ever. The context for managing divergent geopolitical viewpoints needs to be addressed and considered from several perspectives. Organizations need to take both defensive measures to mitigate the impact of geopolitical disruptions and also be proactive to foster resilience.
Attend this webinar to learn more about how to transform geopolitical challenges into opportunities for growth while strengthening resilience.
Increasing the Resilience of your Security Systems
October 22, 2025
Online
Physical security of your organization’s premises impacts the safety of the people who work there and the organization’s productivity. The risks to physical security systems need to be considered through the perspectives of the organization’s stakeholders, external environmental conditions, equipment use, storage, maintenance, access and compliance.
Attend this webinar and learn about how to increase the resilience of your facilities by strengthening your security systems.

Increasing the Resilience of your Supply & Value Chains
September 17, 2025
Online
Over the past 5 years, both the supply chains and value chains have come under significant threats. With the focus of supply chain on operations and the focus of value chain on business, there is often a silo between the two systems. More resilient organizations ensure that strategies exist to manage supply and value chain risk, continuity, and security.
Attend this webinar to better understand the importance of managing risk and security to your supply chain and value chain and how to ensure the continuity of both.

Building Resilience of ICT Systems & Data Center Operations
August 20, 2025
Online
Traditional risk management is no longer an adequate activity to fully understand threats to critical environments such as data centers and the ICT infrastructure that supports them. With risks including increased demands to power land, and water, combined with supply chain disruptions, managing risk has become much more difficult. High-availability is now the expectation.
Attend this webinar and learn more about the new risk environment in data centers and the ICT infrastructure that supports them.

Increasing the Resilience of your Business Continuity Management System
July 23, 2025
Online
A business continuity management system ensures the capability of the organization to deliver products and services at predefined time-frames and capacity. Its purpose is to prepare for and to provide and maintain controls and capabilities for managing the organization’s overall ability to continue to operate under all conditions.
Attend this webinar and learn about how a BCMS supports the resilience of the organization and how it provides a critical role in operations.

Increasing the Resilience of your Crisis Management & Communications Capability
June 18, 2025
Online
Understanding your organization’s crisis readiness involves understanding how it manages everyday issues or problems and how it determines thresholds for initiating a more formal response. An organization’s crisis response capability is also impacted by how well it integrates and coordinates the different parts of the organization responsible for responding to an incident.
Attend this webinar and learn how to ensure that your crisis management capability is inclusive, collaborative, and ensures that strategies exist to effectively analyze situations, make difficult decisions, and communicate to all relevant interested parties.

Understanding the Global Impact of the Digital Operational Resilience Act
(DORA)
May 21, 2025
Online
While the European Union’s Digital Operational Resilience Act targets the financial sector, aiming to strengthen the cyber resilience of financial firms, the law also targets information, communication, and third-party technology services that offer critical services to the financial sector.
In this webinar, you will learn about how organizations can ensure compliance with DORA and potential global implications.

Increasing the Resilience of your Operations
Implementing a Systems’ Approach to Managing Risk
April 23, 2025
Online
Now more than ever, organizations need to review how they manage risk – how they anticipate and respond to threats and opportunities – and how to build systems that are prepared for both current and future (emerging) risks.
Attend this webinar to learn about implementing a systems’ approach to managing risk and how to coordinate and align those systems to ensure they are robust, diverse, and resourceful.

Operating as an Agile Organization
Building agile and flexible systems
March 19, 2025
Online
Rapidly changing business conditions demand more flexible organizations. More resilient organizations operate in an agile manner that enables successful reactions to the emergence of new competitors, rapid advancements in technology and sudden shifts in overall market conditions.
Attend this webinar to learn how operating as an agile organization in agile teams is a tool for managing all aspects of the organization and increasing its ability to anticipate, adapt, act in a timely manner.

Resilience by Design
Determining the context of your resilience strategy
February 26, 2025
Online
The organization’s resilience strategy is determined by where leadership wants to strengthen the organization. It should be a strategic, purposeful, and transparent approach that anticipates changes to the context in which the organization operates. This enables the organization to adapt to these changes, identify vulnerabilities, and address them in a timely manner.
Attend this webinar to learn about how to determine the context of your resilience strategy. We will also introduce the dimensions that should be considered as part of your resilience strategy.
Is This Where We Want to Be?
Is our workplace flexible, productive, and meet employee needs for collaboration?
November 20, 2024
Online
More and more organizations are adopting a flexible hybrid working model with a balance between office and remote work. This requires an understanding that while the roles can be virtual, certain activities are better done in person.
In an agile workplace, the organization understands how its people like to work, how often they need to interact with others, and how they do their best work. This understanding drives decision-making regarding where the work occurs.
Organizations should also consider the ability of the community(ies) where its facilities operate to meet its needs and expectations. The key questions that should be answered include:
- To what extent does your community meet the needs of your organization?
- Is your community able to provide necessary services?
Attend this session to learn more about a flexible working model and inclusive collaboration as well as the importance of considering the resilience of the community where you work. We will help you answer the question, How do we ensure we have the right people working on the right stuff in the right place?
Are We There Yet?
Measuring our performance – How are we doing?
October 23, 2024
Online

Because building resilience must be intentional, measuring your capabilities is an essential part of the journey. It is also impossible to implement strategic objectives effectively without having the ability to measure your current state and where you need to strengthen those capabilities Ð or to determine what is and what is not working.
The organization should encourage and create a culture of continual improvement across all parts of the organization and commit to validate and continually improve its organizational resilience activities and capabilities.
Attend this session to gain an understanding of how to promote a mindset of continuous improvement by leveraging agile performance management. We will help you answer the question, ÒHow can improve how we evaluate our performance?Ó


