Measuring Organizational Resilience to Drive Preparedness & Innovation
ICOR’s 2026 monthly webinar series goes beyond theory to show how organizations measure, strengthen, and activate resilience using metrics that truly matter.
Across this 10-part series, participants will explore the 5 dimensions of organizational resilience, unpack the 15 core resilience strategies, and dive deep into 75 critical resilience capabilities that drive preparedness, adaptability, and innovation. Included in the exploration is deep-dive into each of the 6 behaviors that are important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken.
Each session is designed to be practical and actionable, giving participants the opportunity to conduct a real-time snapshot assessment of their organization’s resilience—transforming insights into informed decisions, stronger readiness, and competitive advantage.
Back again year! Due to its popularity, participants have the opportunity to earn their “Measuring Resilience Badge” by attending all 10 sessions of the learning series either live or on-demand.
ICOR Webinars are offered live and are available on-demand on both our website and on the ICOR YouTube Channel.
Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate for 1 Hour / .1 CEU.
Metrics that Matter
Measuring Organizational Resilience to Drive Preparedness and Innovation
As an introduction to the 10-webinar series, we will begin by introducing the 5 dimensions of organizational resilience along with the 15 strategies that support them. We will also look closely at the 6 behaviors important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken. They can be observed in relation to the 15 strategies or outcomes and 75 capabilities and provide concrete examples of how to measure a resilience capability.
Attend this webinar to gain an understanding of what should be measured and why it matters.
Leadership & Strategy
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience is not accidental—it is built through the intentional implementation of resilience strategies. Leadership behavior directly influences how resilience is enacted, rooted in a shared vision, unity of purpose, and a deep understanding of the organization’s role within its broader ecosystem of interconnected relationships. Leaders set the tone for resilience throughout the organization.
Attend this webinar to build clarity of your understanding of the 3 Leadership and Strategy strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Leadership and Strategy.
Culture & Behavior
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience increases when an organization deliberately cultivates a healthy culture. Such cultures reinforce resilience through shared values, positive mindsets, and constructive behaviors. They promote the open sharing of knowledge and information and enable the organization to operate with agility in the face of change.
Attend this webinar to build clarity of your understanding of the 3 Culture and Behavior strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Culture and Behavior.
Best Practices
Measuring Organizational Resilience to Drive Preparedness and Innovation
From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.
In this webinar, we will focus on the assessment process of the first 2 dimensions: Leadership & Strategy, and Culture and Behavior. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.
Organizational Infrastructure
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience increases when an organization intentionally manages the physical structures that enable its operations and long-term success. This encompasses the way it protects and supports its people and how it designs, maintains, and utilizes its workplaces to ensure safety, continuity, and adaptability.
Attend this webinar to build clarity of your understanding of the 3 Organizational Infrastructure strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to the organization’s infrastructure.
Preparedness & Managing Risk
Measuring Organizational Resilience to Drive Preparedness and Innovation
Organizational resilience is enhanced through the deliberate management of risk and proactive preparation for uncertainty. Resilience is reinforced when its systems that manage risk are aligned and work collaboratively, enabling informed decision-making and coordinated response.
Attend this webinar to build clarity of your understanding of the 3 Preparedness & Managing Risk strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Preparedness & Managing Risk.
Best Practices
Measuring Organizational Resilience to Drive Preparedness and Innovation
From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.
In this webinar, we will focus on the assessment process of dimensions 3 and 4: Organizational Infrastructure, and Preparedness & Managing Risk. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.
Continual Improvement & Innovation
Measuring Organizational Resilience to Drive Preparedness and Innovation
More resilient organizations actively promote continual improvement and innovation at all levels and are committed to ongoing validation, learning, and enhancement of their organizational resilience capabilities. This includes the coordination and alignment of systems, regular evaluation of performance, and an understanding of the community(ies) where the organization delivers its objectives.
Attend this webinar to build clarity of your understanding of the 3 Continual Improvement and Innovation strategies and the capabilities required to ensure that the resilience strategy is effectively implemented. Participate in scoring your organization’s capabilities and behaviors related to Continual Improvement and Innovation.
Best Practices
Measuring Organizational Resilience to Drive Preparedness and Innovation
From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.
In this webinar, we will focus on the assessment process of the fifth dimension: Continual Improvement & Innovation. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.
Building an Agile Improvement Process
Measuring Organizational Resilience to Drive Preparedness and Innovation
Measuring an organization’s resilience capabilities that deliver on its strategy requires an agile approach. An agile performance evaluation process strengthens organizational resilience by delivering timely, high-value insights when they are needed most. Through continuous review, interim reporting, and close collaboration with stakeholders, organizations gain the clarity required to anticipate disruption, adapt quickly, and remain prepared for change. By shifting reporting from documentation to actionable intelligence, agile evaluations help organizations sustain readiness and build confidence in their resilience capabilities.
Attend this webinar to learn more about how to transform your performance evaluation process using an agile approach. Participate in scoring your organization’s capabilities and behaviors related to using an agile performance evaluation process.
Building an Incident Response Capability
August 22, 2018
Online
Understanding your organizationÕs incident readiness involves understanding how it manages everyday ÒissuesÓ and how it determines thresholds for initiating a more formal response. An organizationÕs incident response capability is also impacted by how well it integrates and coordinates the different parts of the organization responsible for responding to an incident. Attend this webinar and about the core components of crisis or incident readiness.
Managing Storage
July 25, 2018
Online
Managing storage is an essential element to managing the IT infrastructure for an organization. Attend this webinar and gain an understanding of storage requirements, storage virtualization, challenges, and trends. In addition, volume and file system management, deduplication and compression, and data life cycle management will be discussed.
Understanding Risk Appetite
June 20, 2018
Online
A clearly understood and articulated statement of risk appetite provides the direction needed to identify acceptable risk treatments and manage risk throughout the organization. When risk appetite is properly understood and clearly defined, it becomes a powerful tool for managing risk. However, thinking about risk appetite is often unclear, definitions can be vague, and the gap between theory and practice can be wide. This webinar will help you to understand the purpose and importance of the risk appetite statement(s), provide guidance on how an organization’s risk appetite should be documented, and how to use risk appetite statements to make strategic decisions on managing risk throughout the organization.
Understanding Critical Environments
May 23, 2018
Online
Critical environments are now more critical to the health and viability than ever before. Anyone who works in information technology, data centers, call centers, or has any role in ensuring the 24x7x365 availability of technology systems will benefit from this webinar. Attend this webinar and gain an understanding of how the individual components of a critical environment should work together to ensure continuity of operations.
Issue Management & Crisis Readiness
April 18, 2018
Online
Attend this webinar and learn how practices such as situational awareness, horizon scanning, and issues management contribute to a more Òcrisis-awareÓ organization and one that is agile and proactive versus reactive.
Measuring Your Alignment to ISO 22301 Business Continuity Requirements
February 21, 2018
Online
Attend this webinar and learn how to conduct a self-assessment of a Business Continuity Management System and its alignment to ISO 22301 requirements in order to improve BCMS capability, declare conformity to ISO 22301, and to determine readiness for a 3rd party certification audit.
Building a Resilient Supply Chain
January 24, 2018
Online
Threats to your supply chain and therefore to your organization abound Ð their likelihood and consequences heightened by long, global supply chains, ever-shrinking product cycles, and volatile and unpredictable market cycles. Supply chains are increasingly at risk of disruption. It is important for organizations to implement a process for supply chain continuity, manage supply chain risk, and ensure supply chain security. Attend this webinar and learn how to build a more resilient supply chain.
Increasing Resilience and Compliance with ISO Standards
November 28, 2017
Online
This webinar will provide an overview of how ISO 27001 and ISO 22301 can be used to enhance organizational resilience programs, processes, and activities in a standardized, transparent, and sustainable manner. Attend this webinar and learn how implementing ISO 27001 and ISO 22301 can help you demonstrate compliance to the European Union General Data Protection Regulation and the New York State, Department of Financial Services Cyber Security Requirements.
Preserving, Protecting, and Recovering Data
October 25, 2017
Online
For an organization to be more resilient it must understand the nature of the information it is storing and the value the information has to the organization in order to make the right choices about where and how to store their data. Attend this webinar and learn how to address IT risk, understand the elements of ICT continuity, and manage your overall technology recovery.
Developing Leaders to Lead Resilient Organizations
September 27, 2017
Online
Resilience begins with an organizationÕs leadership setting the priorities, allocating the resources and making the commitments to establish organizational resilience throughout the organization. Managing an incident is a difficult task and leaders must change the way they lead in order to be more aware of potential crises. This webinar explores leadership qualities that have been shown to support the development of a more resilient organization and discusses those leadership qualities necessary to manage an organization, lead during changing times, and create an environment that is both adaptive and agile.
Managing Risks to the Critical Environment
August 30, 2017
Online
It is estimated that by 2020, more than 7 billion people and businesses and close to 35 billion devices will be connected to the Internet. Those who design, build, operate, and manage data centers and other critical environments need to be able to manage risk, incorporate change, and be innovative in order to design strategies fit for a digital world. Attend this webinar and learn practical approaches to managing risks to the critical environment.
The New Era of Crisis Communications Ð From Traditional to Social Media and Beyond…
July 25, 2017
Online
During any crisis, communicating effectively to all key stakeholders is key. While there are many ways to communicate to your target audiences during an emergency, both traditional and social media are the most effective ways of pushing out information quickly to as many people as possible during a crisis. This session, delivered by a former journalist and now award-winning crisis communications consultant, will look at the evolution of crisis communications and how social media is changing the game. The session will also review traditional tips and tools required to ensure your organization can communicate effectively during a crisis, while avoiding any reputational damage or fall-out that could arise.
