Resilience by Design
ICOR’s 2025 monthly webinars are focused on different strategies to increase the resilience of the organization’s operations. This is often called “Operational Resilience”. Back again year! Due to its popularity, participants have the opportunity to earn their Resilience by Design “Badge” by attending a minimum of 10 sessions of the learning series either live or on-demand.
ICOR Webinars are offered live and are available on-demand on both our website and on the ICOR YouTube Channel.
Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate of attendance for 1 Hour / .1 CEU.

Our webinars are wrapped up for the year! Check back soon, or subscribe to our newsletter to stay in touch.
How Self-Awareness Increases Performance and Improves Culture
June 22, 2022
Online

Even though self-awareness Ñ knowing who we are and how weÕre seen Ñ is important for job performance, career success, and leadership effectiveness, itÕs in remarkably short supply in todayÕs workplace.
When people are self-aware, they understand their strengths and challenges and know what helps them thrive. They also understand that how they see themselves may be different from how others see them. People with strong self-awareness skills recognize other people’s needs and feelings, enabling stronger emotional intelligence which results in having healthier relationships. They also have a growth mindset and learn from mistakes – being more reflective in nature.
Attend this webinar and learn how being aware of yourself and others is a key enabler in building a heathly culture both at work and at home. We will discuss how situational-awareness allows you to anticipate future conditions to reduce any potential negative impact. Learn how taking time to reflect and to learn from past experiences informs future decision-making and increases your ability to think beyond your current state.
Being Prepared in all Aspects of Your Life
May 25, 2022
Online

So often the behaviors of being “prepared, robust, and redundant” are applied to the infrastructure and systems of organizations. However, these behaviors are just as important for everyone to embrace.
Attend this webinar and learn about the importance if intentionally working out the details of a plan of action in advance of it being needed. Consider how you can build robust systems that are well-conceived, constructed, and managed so they can withstand significant impacts without damage or loss of function. Learn how spare capacity can be purposely created so that they can withstand disruption, extreme pressures, or surges in demand.
Collaboration and Inclusion – Enablers of Building Resilience
April 20, 2022
Online

In a world where the only constant is change, embracing a culture of collaboration is essential for businesses to grow and thrive. Collaboration – and it is a skill that can be learned – is an enabler of true teamwork across an organisation.
Collaboration is an important skill that helps us achieve various types of accomplishments and is crucial to working in an inclusive setting. No matter what the industry, you will improve not only your own performance but the performance of your organization, by effectively collaborating with your colleagues.
Attend this webinar to learn more about how collaboration increases engagement from all of its interested parties, enabling working together towards a common purpose or goal, and a sense of shared ownership or a joint vision to building resilience.
Being Resourceful, Creative, and Innovative Inside the Box
March 16, 2022
Online

Under times of uncertainty and change those people who are able to rapidly find different ways to achieve their goals or meet their needs are happier and more successful than those who are not.
Being resourceful, creative, and innovative provide the capability to transcend traditional ideas, roles, and patterns in order to create something new. They leverage originality of thought and demonstrate imagination to meet challenges in their lives at home and at work.
Attend this webinar and learn how organizations that foster creativity and innovation by seeking out and promoting new and innovative ideas are able to not only achieve their objectives, but to survive and prosper.
Adaptability & Flexibility – Key Ingredients in Resilience
February 23, 2022
Online

As Charles Darwin once said, “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” Ultimately, there is no tool more powerful for survival than our ability to adapt.
We all experience ever-increasing uncertainty and change. The organization and its people must have the ability to change, evolve, and adapt in response to changing circumstances and have the ability to apply existing resources to new purposes in order to survive and thrive.
Attend this webinar and learn how to be more flexible and adaptable and to understand what kind of mechanisms should exist allowing organizations and its people to continuously evolve and to modify their activities rather than seeking solutions based on the status quo.
Webinar Objectives
- Understand the how to increase your skills in adaptability and flexibility
- Learn how to be more adaptable and flexible in your response to change
- Consider how to apply this knowledge to hiring and professional development practices
Individual Resilience – Where Organizational Resilience Begins
January 26, 2022
Online

This webinar will serve as an introduction to the ICOR 2022 webinar series on the skills, knowledge, and behaviors present in people who are able to thrive in the midst of constant change.
Resilience is not something you were born having – it’s built from the hundreds of daily interactions you have with the world. Attend this webinar to learn about the science of individual resilience and how you can learn to be a more resilient person and how organizations can identify the behaviors it requires to be more resilient.
Webinar Objectives
- Understand the science of individual resilience
- Learn how to build resilience skills, knowledge, & behaviors
- Consider how to apply this knowledge to hiring and professional development practices
How Culture Shapes Behavior to Build More Resilient Organizations
December 15, 2021
Online

The cornerstone of any organizational resilience strategy is the organization’s culture. It requires a commitment to building a more resilient organization and is dependent upon the existence of shared beliefs and values, positive attitudes, and behavior. Because culture provides a sense of identity to its people and reinforces the values of the organization, it serves also as a control mechanism for shaping behavior. This webinar will review the cultural attributes visible in more resilient organizations what leaders can do to foster a culture that supports its vision and mission.
Minimizing Risk to Global Value Chains
November 17, 2021
Online

In a world where hazards are occurring more frequently and causing greater damage, companies and policy makers alike are reconsidering how to make global value chains more resilient. Even before the COVID?19 pandemic, a multitude of events in recent years temporarily disrupted production at many companies.This webinar will explore the key findings of McKinsey’s study entitled, “Risk, Resilience, and Rebalancing in Global Value Chains”.
Risk Culture and Operational Resilience
October 20, 2021
Online

Risk culture refers to the mindset and behaviorial norms that determine how an organization identifies and manages risk. A healthy risk culture is more important than ever in a postpandemic world. Long term a healthy risk culture is a critical element of resilience against risk. A healthy risk culture is also an enabler of more dynamic and flexible risk management. This webinar will explore how to set up an effective risk culture program and how to build a more dynamic and flexible approach to managing risk and increasing operational resilience.
The Impact of Individual Purpose in Managing Postpandemic Uncertainties
September 29, 2021
Online

A core attribute of an organization’s resilience is an understanding of its vision and purpose. A critical component of this understanding is the impact of the purpose of of its people. In this webinar we will review the results of research into the intersection of organizational purpose and individual purpose and how the two interact and fuel each other as part of the employee experience. An understanding of these two aspects could prove to be vital in managing the postpandemic uncertainties that lie ahead.
Effective Scenario-Based Crisis Communication Training
September 22, 2021
Online
No crisis response is complete without timely, truthful, consistent, and coordinated communication with internal and external stakeholders. A botched communication response not only leads to increased traditional and social media coverage and stakeholder scrutiny, but it may cause lasting damage to brand equity, reputation, and the bottom line. Preparation is key to successful crisis communication and involves the development and implementation of a customized Crisis Communication Plan (CCP), 24/7/365 Internet and Media Monitoring, and recurring Crisis Communication Training.
Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why Crisis Communication Training should be scenario-based and tailored to fit the needs of the company and the training participants. On-camera media interview, news conference, and social media practices are critical training components that enhance spokesperson skills, foster Crisis Response Team (CRT) member learning, and increase crisis readiness. A growing number of companies across industries acknowledge the value that recurring Crisis Communication Training provides and make it available to managers from various business functions and locations.
Oliver S. Schmidt is the President and CEO of C4CS¨, an international management consultancy headquartered in Pittsburgh, Pennsylvania, USA. He has more than 25 years of consulting, training, and executive coaching experience in the areas of strategic communication, crisis management, organizational leadership.
A multi-lingual executive who has lived and worked in North America, Europe, and Asia, Oliver routinely advises senior leaders including the CEOs and members of the board of directors of publicly listed and privately held corporations regarding high stakes business issues. His consulting work focuses on providing guidance to domestic and international client partners in the areas of issues and stakeholder management, repu
Building Agility and Flexibility in Real Time – Agility Across the Entire Organization
August 18, 2021
Online

The time is now – what are you waiting for? Research is showing that organizations that had launched agile transformations pre-COVID-19 performed better and moved faster during the pandemic that those that had not. Agile organizations have had an edge because they already had processes and structures in place that allowed them to adapt, adjust faster, and do so with less employee turmoil. Attend this webinar and learn how to implement agile best practices into everyday operations.
