Measuring Organizational Resilience to Drive Preparedness & Innovation

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ICOR’s 2026 monthly webinar series goes beyond theory to show how organizations measure, strengthen, and activate resilience using metrics that truly matter.

Across this 10-part series, participants will explore the 5 dimensions of organizational resilience, unpack the 15 core resilience strategies, and dive deep into 75 critical resilience capabilities that drive preparedness, adaptability, and innovation.  Included in the exploration is deep-dive into each of the 6 behaviors that are important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken.

Each session is designed to be practical and actionable, giving participants the opportunity to conduct a real-time snapshot assessment of their organization’s resilience—transforming insights into informed decisions, stronger readiness, and competitive advantage.

Back again year! Due to its popularity, participants have the opportunity to earn their “Measuring Resilience Badge” by attending all 10 sessions of the learning series either live or on-demand.

ICOR Webinars are offered live and are available on-demand on both our website and on the ICOR YouTube Channel.

Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate for 1 Hour / .1 CEU.

Metrics that Matter

Measuring Organizational Resilience to Drive Preparedness and Innovation

February 18, 2026
Online

As an introduction to the 10-webinar series, we will begin by introducing the 5 dimensions of organizational resilience along with the 15 strategies that support them.  We will also look closely at the 6 behaviors important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken. They can be observed in relation to the 15 strategies or outcomes and 75 capabilities and provide concrete examples of how to measure a resilience capability.

Attend this webinar to gain an understanding of what should be measured and why it matters.

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Leadership & Strategy

Measuring Organizational Resilience to Drive Preparedness and Innovation

March 18, 2026
Online

Organizational resilience is not accidental—it is built through the intentional implementation of resilience strategies. Leadership behavior directly influences how resilience is enacted, rooted in a shared vision, unity of purpose, and a deep understanding of the organization’s role within its broader ecosystem of interconnected relationships.  Leaders set the tone for resilience throughout the organization.

Attend this webinar to build clarity of your understanding of the 3 Leadership and Strategy strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Leadership and Strategy.

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Culture & Behavior

Measuring Organizational Resilience to Drive Preparedness and Innovation

April 22, 2026
Online

Organizational resilience increases when an organization deliberately cultivates a healthy culture. Such cultures reinforce resilience through shared values, positive mindsets, and constructive behaviors.  They promote the open sharing of knowledge and information and enable the organization to operate with agility in the face of change.

Attend this webinar to build clarity of your understanding of the 3 Culture and Behavior strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Culture and Behavior.

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Best Practices

Measuring Organizational Resilience to Drive Preparedness and Innovation

May 20, 2026
Online

From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.

In this webinar, we will focus on the assessment process of the first 2 dimensions: Leadership & Strategy, and Culture and Behavior. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.

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Organizational Infrastructure

Measuring Organizational Resilience to Drive Preparedness and Innovation

June 17, 2026
Online

Organizational resilience increases when an organization intentionally manages the physical structures that enable its operations and long-term success. This encompasses the way it protects and supports its people and how it designs, maintains, and utilizes its workplaces to ensure safety, continuity, and adaptability.

Attend this webinar to build clarity of your understanding of the 3 Organizational Infrastructure strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to the organization’s infrastructure.

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Preparedness & Managing Risk

Measuring Organizational Resilience to Drive Preparedness and Innovation

July 22, 2026
Online

Organizational resilience is enhanced through the deliberate management of risk and proactive preparation for uncertainty. Resilience is reinforced when its systems that manage risk are aligned and work collaboratively, enabling informed decision-making and coordinated response.

Attend this webinar to build clarity of your understanding of the 3 Preparedness & Managing Risk strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Preparedness & Managing Risk.

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Best Practices

Measuring Organizational Resilience to Drive Preparedness and Innovation

August 19, 2026
Online

From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.

In this webinar, we will focus on the assessment process of dimensions 3 and 4: Organizational Infrastructure, and Preparedness & Managing Risk. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.

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Continual Improvement & Innovation

Measuring Organizational Resilience to Drive Preparedness and Innovation

September 23, 2026
Online

More resilient organizations actively promote continual improvement and innovation at all levels and are committed to ongoing validation, learning, and enhancement of their organizational resilience capabilities.  This includes the coordination and alignment of systems, regular evaluation of performance, and an understanding of the community(ies) where the organization delivers its objectives.

Attend this webinar to build clarity of your understanding of the 3 Continual Improvement and Innovation strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Continual Improvement and Innovation.

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Best Practices

Measuring Organizational Resilience to Drive Preparedness and Innovation

October 21, 2026
Online

From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.

In this webinar, we will focus on the assessment process of the fifth dimension: Continual Improvement & Innovation. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.

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Building an Agile Improvement Process

Measuring Organizational Resilience to Drive Preparedness and Innovation

November 18, 2026
Online

Measuring an organization’s resilience capabilities that deliver on its strategy requires an agile approach.  An agile performance evaluation process strengthens organizational resilience by delivering timely, high-value insights when they are needed most. Through continuous review, interim reporting, and close collaboration with stakeholders, organizations gain the clarity required to anticipate disruption, adapt quickly, and remain prepared for change. By shifting reporting from documentation to actionable intelligence, agile evaluations help organizations sustain readiness and build confidence in their resilience capabilities.

Attend this webinar to learn more about how to transform your performance evaluation process using an agile approach. Participate in scoring your organization’s capabilities and behaviors related to using an agile performance evaluation process.

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Archived Webinars Youtube Playlist

How Self-Awareness Increases Performance and Improves Culture

June 22, 2022

Online

Even though self-awareness Ñ knowing who we are and how weÕre seen Ñ is important for job performance, career success, and leadership effectiveness, itÕs in remarkably short supply in todayÕs workplace.
When people are self-aware, they understand their strengths and challenges and know what helps them thrive. They also understand that how they see themselves may be different from how others see them. People with strong self-awareness skills recognize other people’s needs and feelings, enabling stronger emotional intelligence which results in having healthier relationships. They also have a growth mindset and learn from mistakes – being more reflective in nature.
Attend this webinar and learn how being aware of yourself and others is a key enabler in building a heathly culture both at work and at home. We will discuss how situational-awareness allows you to anticipate future conditions to reduce any potential negative impact. Learn how taking time to reflect and to learn from past experiences informs future decision-making and increases your ability to think beyond your current state.

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Being Prepared in all Aspects of Your Life

May 25, 2022

Online

So often the behaviors of being “prepared, robust, and redundant” are applied to the infrastructure and systems of organizations. However, these behaviors are just as important for everyone to embrace.
Attend this webinar and learn about the importance if intentionally working out the details of a plan of action in advance of it being needed. Consider how you can build robust systems that are well-conceived, constructed, and managed so they can withstand significant impacts without damage or loss of function. Learn how spare capacity can be purposely created so that they can withstand disruption, extreme pressures, or surges in demand.

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Collaboration and Inclusion – Enablers of Building Resilience

April 20, 2022

Online

In a world where the only constant is change, embracing a culture of collaboration is essential for businesses to grow and thrive. Collaboration – and it is a skill that can be learned – is an enabler of true teamwork across an organisation.
Collaboration is an important skill that helps us achieve various types of accomplishments and is crucial to working in an inclusive setting. No matter what the industry, you will improve not only your own performance but the performance of your organization, by effectively collaborating with your colleagues.
Attend this webinar to learn more about how collaboration increases engagement from all of its interested parties, enabling working together towards a common purpose or goal, and a sense of shared ownership or a joint vision to building resilience.

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Being Resourceful, Creative, and Innovative Inside the Box

March 16, 2022

Online

Under times of uncertainty and change those people who are able to rapidly find different ways to achieve their goals or meet their needs are happier and more successful than those who are not.
Being resourceful, creative, and innovative provide the capability to transcend traditional ideas, roles, and patterns in order to create something new. They leverage originality of thought and demonstrate imagination to meet challenges in their lives at home and at work.
Attend this webinar and learn how organizations that foster creativity and innovation by seeking out and promoting new and innovative ideas are able to not only achieve their objectives, but to survive and prosper.

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Adaptability & Flexibility – Key Ingredients in Resilience

February 23, 2022

Online

As Charles Darwin once said, “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” Ultimately, there is no tool more powerful for survival than our ability to adapt.
We all experience ever-increasing uncertainty and change. The organization and its people must have the ability to change, evolve, and adapt in response to changing circumstances and have the ability to apply existing resources to new purposes in order to survive and thrive.
Attend this webinar and learn how to be more flexible and adaptable and to understand what kind of mechanisms should exist allowing organizations and its people to continuously evolve and to modify their activities rather than seeking solutions based on the status quo.
Webinar Objectives

  • Understand the how to increase your skills in adaptability and flexibility
  • Learn how to be more adaptable and flexible in your response to change
  • Consider how to apply this knowledge to hiring and professional development practices
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Individual Resilience – Where Organizational Resilience Begins

January 26, 2022

Online

This webinar will serve as an introduction to the ICOR 2022 webinar series on the skills, knowledge, and behaviors present in people who are able to thrive in the midst of constant change.
Resilience is not something you were born having – it’s built from the hundreds of daily interactions you have with the world. Attend this webinar to learn about the science of individual resilience and how you can learn to be a more resilient person and how organizations can identify the behaviors it requires to be more resilient.
Webinar Objectives

  • Understand the science of individual resilience
  • Learn how to build resilience skills, knowledge, & behaviors
  • Consider how to apply this knowledge to hiring and professional development practices
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How Culture Shapes Behavior to Build More Resilient Organizations

December 15, 2021

Online

The cornerstone of any organizational resilience strategy is the organization’s culture. It requires a commitment to building a more resilient organization and is dependent upon the existence of shared beliefs and values, positive attitudes, and behavior. Because culture provides a sense of identity to its people and reinforces the values of the organization, it serves also as a control mechanism for shaping behavior. This webinar will review the cultural attributes visible in more resilient organizations what leaders can do to foster a culture that supports its vision and mission.

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Minimizing Risk to Global Value Chains

November 17, 2021

Online

In a world where hazards are occurring more frequently and causing greater damage, companies and policy makers alike are reconsidering how to make global value chains more resilient. Even before the COVID?19 pandemic, a multitude of events in recent years temporarily disrupted production at many companies.This webinar will explore the key findings of McKinsey’s study entitled, “Risk, Resilience, and Rebalancing in Global Value Chains”.

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Risk Culture and Operational Resilience

October 20, 2021

Online

Risk culture refers to the mindset and behaviorial norms that determine how an organization identifies and manages risk. A healthy risk culture is more important than ever in a postpandemic world. Long term a healthy risk culture is a critical element of resilience against risk. A healthy risk culture is also an enabler of more dynamic and flexible risk management. This webinar will explore how to set up an effective risk culture program and how to build a more dynamic and flexible approach to managing risk and increasing operational resilience.

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The Impact of Individual Purpose in Managing Postpandemic Uncertainties

September 29, 2021

Online

A core attribute of an organization’s resilience is an understanding of its vision and purpose. A critical component of this understanding is the impact of the purpose of of its people. In this webinar we will review the results of research into the intersection of organizational purpose and individual purpose and how the two interact and fuel each other as part of the employee experience. An understanding of these two aspects could prove to be vital in managing the postpandemic uncertainties that lie ahead.

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Effective Scenario-Based Crisis Communication Training

September 22, 2021

Online

No crisis response is complete without timely, truthful, consistent, and coordinated communication with internal and external stakeholders. A botched communication response not only leads to increased traditional and social media coverage and stakeholder scrutiny, but it may cause lasting damage to brand equity, reputation, and the bottom line. Preparation is key to successful crisis communication and involves the development and implementation of a customized Crisis Communication Plan (CCP), 24/7/365 Internet and Media Monitoring, and recurring Crisis Communication Training.
Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why Crisis Communication Training should be scenario-based and tailored to fit the needs of the company and the training participants. On-camera media interview, news conference, and social media practices are critical training components that enhance spokesperson skills, foster Crisis Response Team (CRT) member learning, and increase crisis readiness. A growing number of companies across industries acknowledge the value that recurring Crisis Communication Training provides and make it available to managers from various business functions and locations.
Oliver S. Schmidt is the President and CEO of C4CS¨, an international management consultancy headquartered in Pittsburgh, Pennsylvania, USA. He has more than 25 years of consulting, training, and executive coaching experience in the areas of strategic communication, crisis management, organizational leadership.
A multi-lingual executive who has lived and worked in North America, Europe, and Asia, Oliver routinely advises senior leaders including the CEOs and members of the board of directors of publicly listed and privately held corporations regarding high stakes business issues. His consulting work focuses on providing guidance to domestic and international client partners in the areas of issues and stakeholder management, repu

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Building Agility and Flexibility in Real Time – Agility Across the Entire Organization

August 18, 2021

Online

The time is now – what are you waiting for? Research is showing that organizations that had launched agile transformations pre-COVID-19 performed better and moved faster during the pandemic that those that had not. Agile organizations have had an edge because they already had processes and structures in place that allowed them to adapt, adjust faster, and do so with less employee turmoil. Attend this webinar and learn how to implement agile best practices into everyday operations.

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