Measuring Organizational Resilience to Drive Preparedness & Innovation

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ICOR’s 2026 monthly webinar series goes beyond theory to show how organizations measure, strengthen, and activate resilience using metrics that truly matter.

Across this 10-part series, participants will explore the 5 dimensions of organizational resilience, unpack the 15 core resilience strategies, and dive deep into 75 critical resilience capabilities that drive preparedness, adaptability, and innovation.  Included in the exploration is deep-dive into each of the 6 behaviors that are important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken.

Each session is designed to be practical and actionable, giving participants the opportunity to conduct a real-time snapshot assessment of their organization’s resilience—transforming insights into informed decisions, stronger readiness, and competitive advantage.

Back again year! Due to its popularity, participants have the opportunity to earn their “Measuring Resilience Badge” by attending all 10 sessions of the learning series either live or on-demand.

ICOR Webinars are offered live and are available on-demand on both our website and on the ICOR YouTube Channel.

Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate for 1 Hour / .1 CEU.

Metrics that Matter

Measuring Organizational Resilience to Drive Preparedness and Innovation

February 18, 2026
Online

As an introduction to the 10-webinar series, we will begin by introducing the 5 dimensions of organizational resilience along with the 15 strategies that support them.  We will also look closely at the 6 behaviors important in preventing breakdown or failure; or enabling an appropriate and timely response to be taken. They can be observed in relation to the 15 strategies or outcomes and 75 capabilities and provide concrete examples of how to measure a resilience capability.

Attend this webinar to gain an understanding of what should be measured and why it matters.

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Leadership & Strategy

Measuring Organizational Resilience to Drive Preparedness and Innovation

March 18, 2026
Online

Organizational resilience is not accidental—it is built through the intentional implementation of resilience strategies. Leadership behavior directly influences how resilience is enacted, rooted in a shared vision, unity of purpose, and a deep understanding of the organization’s role within its broader ecosystem of interconnected relationships.  Leaders set the tone for resilience throughout the organization.

Attend this webinar to build clarity of your understanding of the 3 Leadership and Strategy strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Leadership and Strategy.

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Culture & Behavior

Measuring Organizational Resilience to Drive Preparedness and Innovation

April 22, 2026
Online

Organizational resilience increases when an organization deliberately cultivates a healthy culture. Such cultures reinforce resilience through shared values, positive mindsets, and constructive behaviors.  They promote the open sharing of knowledge and information and enable the organization to operate with agility in the face of change.

Attend this webinar to build clarity of your understanding of the 3 Culture and Behavior strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Culture and Behavior.

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Best Practices

Measuring Organizational Resilience to Drive Preparedness and Innovation

May 20, 2026
Online

From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.

In this webinar, we will focus on the assessment process of the first 2 dimensions: Leadership & Strategy, and Culture and Behavior. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.

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Organizational Infrastructure

Measuring Organizational Resilience to Drive Preparedness and Innovation

June 17, 2026
Online

Organizational resilience increases when an organization intentionally manages the physical structures that enable its operations and long-term success. This encompasses the way it protects and supports its people and how it designs, maintains, and utilizes its workplaces to ensure safety, continuity, and adaptability.

Attend this webinar to build clarity of your understanding of the 3 Organizational Infrastructure strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to the organization’s infrastructure.

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Preparedness & Managing Risk

Measuring Organizational Resilience to Drive Preparedness and Innovation

July 22, 2026
Online

Organizational resilience is enhanced through the deliberate management of risk and proactive preparation for uncertainty. Resilience is reinforced when its systems that manage risk are aligned and work collaboratively, enabling informed decision-making and coordinated response.

Attend this webinar to build clarity of your understanding of the 3 Preparedness & Managing Risk strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Preparedness & Managing Risk.

Register Now

Best Practices

Measuring Organizational Resilience to Drive Preparedness and Innovation

August 19, 2026
Online

From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.

In this webinar, we will focus on the assessment process of dimensions 3 and 4: Organizational Infrastructure, and Preparedness & Managing Risk. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.

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Continual Improvement & Innovation

Measuring Organizational Resilience to Drive Preparedness and Innovation

September 23, 2026
Online

More resilient organizations actively promote continual improvement and innovation at all levels and are committed to ongoing validation, learning, and enhancement of their organizational resilience capabilities.  This includes the coordination and alignment of systems, regular evaluation of performance, and an understanding of the community(ies) where the organization delivers its objectives.

Attend this webinar to build clarity of your understanding of the 3 Continual Improvement and Innovation strategies and the capabilities required to ensure that the resilience strategy is effectively implemented.  Participate in scoring your organization’s capabilities and behaviors related to Continual Improvement and Innovation.

Register Now

Best Practices

Measuring Organizational Resilience to Drive Preparedness and Innovation

October 21, 2026
Online

From Assessment to Action: Insights from Organizational Resilience Capability Assessments conducted against ICOR’s Framework. What organizations do well, where they struggle, and how to move from scores to sustained resilience.

In this webinar, we will focus on the assessment process of the fifth dimension: Continual Improvement & Innovation. You will learn why assessing the maturity levels of organizational resilience matters, how to prepare for the assessment, what to expect from the assessment, and how to turn the assessment outcome into sustainable organizational resilience.

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Building an Agile Improvement Process

Measuring Organizational Resilience to Drive Preparedness and Innovation

November 18, 2026
Online

Measuring an organization’s resilience capabilities that deliver on its strategy requires an agile approach.  An agile performance evaluation process strengthens organizational resilience by delivering timely, high-value insights when they are needed most. Through continuous review, interim reporting, and close collaboration with stakeholders, organizations gain the clarity required to anticipate disruption, adapt quickly, and remain prepared for change. By shifting reporting from documentation to actionable intelligence, agile evaluations help organizations sustain readiness and build confidence in their resilience capabilities.

Attend this webinar to learn more about how to transform your performance evaluation process using an agile approach. Participate in scoring your organization’s capabilities and behaviors related to using an agile performance evaluation process.

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Archived Webinars Youtube Playlist

Capability Building – Getting Learning Programs Right

July 21, 2021

Online

Skills can and do expire. In addition to skills, organizations need people who can continually learn and adapt quickly. They need people who are open to new experiences and flexible in their thinking. This has never been more relevant than during the global pandemic. Attend this webinar and learn how forward-thinking organizations have accelerated their capability-building efforts to ensure its people learn continuously and how HR is central to helping people across an organization adapt to new roles and responsibilities.

View Archived Webinar

Information Security in the Work From Home Era

June 21, 2021

Online

The COVID-19 pandemic has completely changed the way employees work. With that comes key changes in the way IT security is handled. With a decentralized workforce, there is an increased risk of security breaches when information travels among colleagues. In this webinar, Intertek experts Charlie Clark and Jim Nelson break down the risks in a remote workforce and the steps companies need to take in order to ensure a safe, secure network.
Objectives

  • Learning the effects of the pandemic on IT security
  • Understanding how to mitigate risk with a remote workforce
  • Highlight key blind spots in IT security companies might face when maintaining a remote workforce
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Resilience is More Than a Plan – It is a Strategy

June 16, 2021

Online

2021 will differentiate the resilient from the not-so-resilient organizations. Organizations that focus on building sustainable capabilities as a strategy instead of plans for returning to normal, will emerge stronger from the pandemic than those that don’t. Attend this webinar and learn how you can contribute to building your organization’s sustainable capabilities as part of building a more resilient organization.

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Reimagining the Postpandemic Workplace

May 19, 2021

Online

Understanding where your people work most effectively impacts the physical places needed to do the work of the organization. This understanding has changed based upon the changes implemented in 2020. Organizations world-wide need to consider how permanent these changes are and how they may impact the organization long-term. In this webinar we will review different workplace models and their pros and cons.

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Effective Internet & Media Monitoring in the Context of Crisis Management

May 5, 2021

Online

The stakes are high in todayÕs Information Age. It has never been more important to stay informed about what is on the internet and countless media channels present around the globe. More and more often, organizations only have moments to learn about and respond to internet and media content that could seriously impact reputation, stakeholder trust, and the bottom line. As a result, technology-driven, 24/7/365 internet and media monitoring plays a critical role in optimizing crisis readiness and response. Utilizing customized monitoring search terms, regular reporting, and red alerts significantly contributes to effective crisis prevention, crisis preparedness planning, and overcoming business challenges.
Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why internet and media monitoring markedly enhances organizational resilience and how a growing number of companies across industries are implementing comprehensive internet and media monitoring solutions in 2021.

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Reimagining the Postpandemic Workforce

April 21, 2021

Online

Remote working has become the norm during 2020 – to what extent will it continue? As organizations reimagine the postpandemic organization, the impact of how the workforce returns to work and determining when remote work “works” and when it doesn’t, is top of mind. In this webinar we will discuss the positive and negative aspects of remote working and factors to consider when building a more resilient and flexible workforce.

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Rebuilding for Speed in the Postpandemic Era

March 24, 2021

Online

As a result of the global pandemic, organizations have removed boundaries and have broken down silos in ways no one thought was possible. Decisions and processes have been streamlined, frontline leaders have been empowered, and hierarchies and bureaucracies dismantled. Attend this webinar to learn why we can’t “return to normal”, but need to create a new normal that results in rethinking ways of working, reimagining structure, and reshaping talent.

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Leading in Uncertain Times

February 17, 2021

Online

The COVID-19 pandemic and the resulting economic recession have affected most large organizations around the world. Leaders continue to scramble to address rapidly developing changes in the public-health environment, public policy, and customer behavior. And then there is the economic uncertainty. Due to the severity of this crisis, many organizations are in a struggle for their very existence. In this webinar we will explore the relationship between the duration and magnitude of a crisis and how understanding this relationship will help leaders to overcome these challenges and respond continuously to dynamic change.

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Recovering from the Global Pandemic

January 27, 2021

Online

“When will this be over?” Organizations most often plan for recovering from a natural disaster or a fire, or other more “normal” crises. But how do we recover from a global pandemic? How do we overcome pandemic fatigue? How do we reenergize an exhausted organization? In this webinar we will discuss strategies for leaders to avoid burnout and prevent pandemic fatigue.

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Cyber Resilience: The shield for cyberspace

December 18, 2020

Online

Due to this natural coexistence in the digital world, it is necessary to develop skills related to protection and cybersecurity and cyber recovery. This includes measures and controls that include the business/IT interruption scenario into the DRP capabilities and technologies required, such as hyper convergence, forensics, back in time data recovery, sync of different time frames data, vault, airgap, etc.

  1. What is cybersecurity and its elements or domains?
  2. Introduction to the cybersecurity management model.
  3. Good practices in the development of web applications
  4. How do I recover from a cyber-attack?
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Measuring Organizational Resilience

November 18, 2020

Online

Attend this webinar and get a sneak peek at ICORÕs Organizational Resilience Capability Maturity Model. Based on ICORÕs Organizational Resilience Framework and its Organizational Resilience Model, the OR Capability Maturity Model identifies capabilities across 5 maturity levels and 5 competency areas. Learn how the OR Capability Maturity Model can be used to measure your organizationÕs level of resilience and to plan strategies to increase its capabilities.

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Crisis Management in a Pandemic World

October 14, 2020

Online

The coronavirus pandemic has not only brought more and new challenges to crisis management professionals but has also renewed the focus on comprehensive crisis management planning, testing and execution. Join seasoned disaster and crisis response expert Tom Serio as he outlines what the Ònew normalÓ will likely be, including work locations, re-evaluating your BIA data, enhancing your response plans and the complexities the pandemic brings when occurring with other disasters.

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